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Personal Lines Insurance Agents Are Not Dead

Personal Lines Insurance Agents are not dead. As a matter of fact, they're flourishing. Automation and the crafting of low touch, high frequency workflows are more...

What Does $20 Billion Mean to You? It Means Relationship Still Wins.

We can throw around numbers all day. $20 billion in new personal lines premium moving into the independent channel over the last four years. Nearly 40%...

From Just Do It to Why Do It? What Nike’s Shift Teaches Us About Building Your Own Agency

I was watching football with my husband last weekend when a Nike commercial caught my attention. The ad was everything you’d expect: fast cuts, powerful music,...

Bridging Communication Gaps in Business

George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.” He wasn’t wrong.When I started working in insurance...

Delegate to Elevate: Working With A Virtual Assistant

When I first started working with Kathleen, I wasn’t quite sure what to expect. She’s based halfway across the world in The Philippines, and this was...

If You're Still Thinking About It, It's Not Too Late

A few weeks ago, I was catching up with one of my oldest friends from high school. He’s been in the insurance business since graduating from...

Looking For Freedom or Finality? Let's Talk About Your Future Retirement

My dad retired four different times.He was a professional pilot, and his great love was flying airplanes.Each time he retired, he thought it was the right...

Micro Moves For Massive Results

As business owners, we often feel the pressure to make big, sweeping changes when something is not working. Or we start looking around and chasing what...

From Burnout to Balance

Several years ago, I was standing in a funeral home in Pennsylvania, preparing to speak at my grandfather’s service. I should have been present in that...

More Than A Green Jacket: What The Masters Taught Me About Agency Ownership

Every spring, Augusta National gives us more than just a golf tournament. It offers a masterclass in tradition, discipline, and what it means to stay grounded—on...
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